Navigation ideas

Using Taxonomy menu for primary menu - this enables our primary menu to grow as we add articles as well as provides a logical topic-driven way for people to look for the technical information they need.

We are using topics for taxonomy thinking that's how people mostly look for information of a technical nature. For instance, for our site documenting Blackboard usage at our university, topics will be "gradebook", "assignments", "announcements", "blogs", "forums" etc. We'll also have to have topics about enrollment, and course requests and other processes we do around Blackboard. Our main services themselves (Request Course, Find Training, Get Help, Check Status) will be links in a block in the right sidebar, then they'll be available from most places. We might have other navigation Blocks that do a more process-oriented flow (Get Started, Add Content, Maintain Course, Grading, Archiving) or something like that... Good navigation is hard! And of course there will be search in case we don't anticipate some keywords appropriately, but I think search is kind of a failure of navigation. It's fine to use, but I'd like to present appropriate articles on a subject, not just see what comes up. We are trying to teach this stuff...